Managing an Interpreter/Guardian

Interpreters

When an interpreter is present for an event, the script will walk you through the appropriate actions. You will need to:

• Record Attendance: Mark the attendee as the "Interpreter" role in the Attendance.
• Swear in the Interpreter: The interpreter must be sworn in before the witness.

Additionally you will need to adhere to these rules:

• Manage Crosstalk: Only one person should be talking at any time.
• Consistent Language: If the witness has some understanding of English and is answering questions before the interpreter can translate, advise the witness to allow the interpreter to translate for them.
• Word translations: If a word can not be translated into English, ask the interpreter for the spelling of the non-English word for clear transcription production.
• Transcription: All words spoken in a language other than English will not be transcribed
• Speaking to the witness: The interpreter is the only person on the call permitted to speak to the witness in any language other than English.
• Certification: An interpreter must be certified to service a legal proceeding.
  • If it comes to light an interpreter is not certified, contact Event Support.

Guardians

• Record Attendance: Mark the attendee as the "Guardian" role in Attendance.
• Record Guardian ID: You will be prompted to ask the guardian for their ID. Log the ID type and number in the script.
• No Swearing In: A guardian is not sworn in, however you will be prompted in the script to ask for consent from the guardian.

Emergency Script