Who & When to Contact

If possible, please try to resolve issues using the help articles found here and your knowledge from training; however our Event Support team is here to help when you need it.

When in an event and you need immediate assistance:

Call or text our Event Support Team at (213) 376-3480

Include the following information:

  • The event that you are on
  • The issue you need help with
  • Any other relevant information

If you need help submitting an Event Form after the event has ended:

Call or text our Event Support Team at (213) 376-3480

Include the following information:

  • The event that you are trying to submit the form for
  • The issue you need help with
  • Any other relevant information

Any other question not relevant to an on going event or a form to be submitted:

Reach out to our Digital Reporter Operations Team at digitalreporters@parrothq.com

We no long monitor the phone number we used to use for inbound calls/texts. Please send an email.

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